Contact
Have a question or a custom request? Send us a message and we’ll get back to you.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
FAQ
We accept PayPal, Visa, Apple Pay, and Google Pay (via Stripe).
Yes, we ship orders worldwide five days a week. Please note that we do not ship to countries under international sanctions.
If you would like to track your order, please contact us and we will be happy to help.
For standard shipping, you can also track your package using the Ukrposhta tracking system.
To keep your footwear in the best condition, please follow these recommendations:
- Do not place the boots near a radiator or direct hot air. Let them dry naturally.
- Do not comb or smooth wet fur by hand. Use a brush once the fur is dry.
- Do not apply chemicals, sprays, perfumes, or similar products.
- If the fur becomes dirty, allow it to dry first, then gently remove dirt with a brush.
- For stains, clean gently with a small amount of mild soap.
- Do not store footwear in plastic bags. Store it in a box instead.
- Before storing your footwear, make sure it is clean and completely dry inside.
- Check the items regularly to prevent moth damage.
- If the fur looks wrinkled, you may gently use a garment steamer.
We use fur purchased from European ethical fur farms. Some materials also come from household sources, such as goat, rabbit, and nutria.
No, we work only with real fur, genuine leather, and high-quality accessories.
